You are Very Welcome!

I'm glad I could help,
Rox :-)

Hi! Roxanne
Please teach me how delete long term liability account, when I set up company using Easy step Interview. I put same account twice, I have quickbooks Pro 99. How can I delete unwanted account.
Thanks
John

• qbsrox (Oct 5, 2007 3:29 pm)

Hi John,

Thank you for joining us this week!

If you highlight the account you would like to delete then click Ctl+D that should take care of it. If the account has any transaction history however, you can't delete it, only make it inactive.

QuickBooks 99! Wow :-) Have you thought about upgrading to 2008, there are a lot of great improvements.

Thanks!
Rox :-)

Once QB is installed on my Toshiba Satellite the machine slows down and performance decreases. Is there a compatability issue I am unaware of since it does have Windows Vista Home Premium? It appears all system requirements have been met. Our old Compaq desktop experiences the same sluggishness. The requirements are met with the Compaq but barely squeaks by. Thank you, r

• qbsrox (Oct 5, 2007 3:35 pm)

Hello and thank you for joining us this week!

My first questions to you would be:

1) How much free RAM is on the machines?

2) How much free hard drive space is available?

3) How fast is your disk speed?

4) Do you perform computer maintenance on a regular basis (disk clean, defrag, ccleaner, spyware and adware scans, etc.)?

5) Are you on a network? Wired or Wireless ...

6) How big is the QuickBooks file?

While you may experience some lag time when you install 2005 it shouldn't be significant; if it is I would definitely be reviewing the items above. Many people do not realize just how important regular computer maintenance is, and how much it will help.

Hope this helps a bit,
Rox :-)

P.S. The minimum requirements that are printed are really 'barely minimum' in my opinion - and if you have other programs running at the same time you are definitely going to see performance issues if you have the minimum requirements.

If I leave my Quickbooks Premier 2007 open come back 30 minutes later to post a bill, invoice, whatever the case may be, and when I click on it, it comes up "not responding". Everything seems to be compatible, downloaded with a rep on the phone as well...thus, i have to shut down my computer every time this happens. Spoke to 3 rep's, troubleshot, still nothing-

• qbsrox (Oct 5, 2007 3:43 pm)

Hello and thank you for joining us this week.

It's hard to troubleshoot an issue such as the one you are experiencing without actually seeing the computer. I can tell you this ... I leave my QuickBooks 2007 open all the time and have not had this issue.

Is this a laptop or a desktop? Is it going into 'sleep' mode or 'power save' and do you have issues with any other programs. I would also refer you to an earlier post regarding computer maintenance and specs; if you haven't performed computer maintenance recently I would definitely give that a try.

Thanks,
Rox :-)

We use quick books but manually write our orders and invoices. I purchase 40,000 parts each month and cannot trace them. Can I take the information from Quickbooks 2004 and download it into Quickbook Manufacturing without losing information? Can I then add all my job numbers which I manually use to track parts as po numbers and build/trace my years inventory? HELP

• qbsrox (Oct 5, 2007 4:11 pm)

I'm using Quickbooks Pro 2007. I ordered checks through my bank in which they automatically debited my checking acct. for the fee. How do I enter this into my check register, as I did not write a check for it?

Thanks,
Natasha

• qbsrox (Oct 5, 2007 4:13 pm)

Hello and thank you for joining our session this week.

Yes you can convert your QuickBooks 2004 up to the Manufacturing Edition without losing any information; be sure you have a a good back-up saved just in case something strange.

You can also add your job numbers to track your parts and such; however this sounds like a pretty large job and I think it would be helpful if your worked with a ProAdvisor for some guidance with the initial conversion and set-up. 40,000 parts is a lot and you would need Enterprise if you wanted to track that amount of inventory; I would definitely recommend that you consider a 3rd party add-on to handle the inventory and parts tracking.

Thanks,
Rox :-)

Hi Natasha,

Thank you for joining us this week!

Technically you did not write out a check, however in QuickBooks that is the form you would use to enter this transaction. I would code the check number as 'EW' for electronic withdrawal (or something similar) so you know it was automatically deducted from your account and you will be able to find it easily on the reconciliation form. Make sure the 'to be printed' option is not checked on the form as well.

Thanks,
Rox :-)

What is the proper way to set up a contractor who is an individual and not an employee so that the year end 1099 Misc will be simplified to create?

• qbsrox (Oct 5, 2007 4:21 pm)

Hello and thank you for joining our session this week.

To set up a contractor that is not an employee for 1099's there are a few things you have to do.

1) Make sure you have your 1099 accounts properly set up and mapped through your Preferences>Tax 1099>Company Preferences.

2) Add the contractor on your Vendor List and be sure to go to the 'Additional Information' tab and select 'Vendor is eligible for 1099.'

As you pay the contractor, be sure to code the payments to the appropriate accounts.

Thanks!
Rox :-)

Hi, I am having some problems with memorized transactions. I have entered all the invoices for all the customers and memorized them, the problem is that when the transaction is entered automatically, the date and the due date are changing. I want both the date and the due date of the transaction to be the end of each month.Is there a way to do this correctly?

• qbsrox (Oct 5, 2007 4:27 pm)

Hello and thank you for joining our session this week.

Memorized transactions can be a tricky thing to set up and use in QuickBooks; without seeing the file it is hard to troubleshoot on this end. One 3rd party program I would highly recommend for this is the Invoice Duplicator from http://www.q2q.us/ ... it makes quick work out of this task and eliminates a lot of the issues you have run into.

Thanks!
Rox :-)

I am a condo property manager.

An owner sold his condo. I deleted him from the memorized transaction list for his association fees, and made him inactive. However each month his fees are automatically entered along with the other 80 units. His name does not show up in the memorized transaction list.

I need help to delete this owner from this list.

Thank you,

Janet

• qbsrox (Oct 5, 2007 4:30 pm)

Hi Janet,

Thank you for joining our session this week!

The first thing I would check is for an entry that has been marked as 'inactive' on the list. In the past I had this same issue with a client and it turned out they had marked the transaction and vendor as inactive but never actually deleted the memorized transaction from the list.

I hope that helps,
Rox :-)

There is a 3rd party program that I wanted to be sure to mention during the discussion this week for those eCommerce clients who use PayPal. One of the biggest problems with using PayPal and QuickBooks together has been easily reconciling the accounts; as much of the data is not included in the export that PayPal provides.

About a year ago I found a wonderful program for anyone who has more than a few PayPal transactions a month and I definitely wanted to share it this week. The program is called Simpleport and can be found at http://www.simplebizsystems.com/osc/ ... for anyone who uses PayPal in their business I would highly recommend you check their product out.

Thanks!
Rox :-)

I just recently purchased the Quickbooks for nonprofits 2007 version.
When entering security deposits (which will return to the resident when they've completed the program) is this entered under security deposits for income and under bill due since it will be given back, and is not income? Or will the system recognize that the funds will be given back and it balances the account because it recognizes that this isn't income?

• qbsrox (Oct 5, 2007 4:43 pm)

Hello and thank you for joining our session this week.

I would set up a Liability account and post the Security Deposits to that; if you post it to income it will be reported as income. Also if you click on the 'Help' screen within QuickBooks and enter "security deposits" in the search screen they have done a great job at outlining the procedure for this.

I hope this helps a bit,
Rox :-)

How do I get a customer contact list of only the customers from a certain month. We are a small service company and I would like to mail out monthly "thank you cards" to the previous months customers. I am able to run a customer contact list report, but not able to limit it by month. I am able to run a monthly sales report, but that has no contact information. Any help would be very appreciated! Thanks.

• qbsrox (Oct 5, 2007 4:58 pm)

Hello and thank you for joining our discussion this week!

This is very nice that you are going to send out thank you cards to your customers; I am sure they will appreciate it!

There are a few ways to get the information you are looking for in a report (and you can then export to Excel if you would like), I'll post the 2 easiest.

1) Reports>Sales by Customer Detail ... modify the report to include the address fields and other information you would like to see, set the date range, and change the report to cash basis. With this report you will also want to uncheck the fields with information you do not require.

2) Reports>Transaction List by Customer ... modify the report to include the fields that you want to appear on the report like above.

Once you get the report in the format you like, be sure to Memorize it so you won't have to re-create it each month.

I hope this helps. Thanks!
Rox :-)

Hi Roxanne,
I am trying to reconcile the bank statement and there is a discrepancy which is a check that is stamped "cleared" when I never cleared it. It's on the bank statement but not on the reconcile list because it thinks it has already been cleared. How do I fix this? thanks!

Kristin

• qbsrox (Oct 5, 2007 5:21 pm)

Hi Kristin,

Thank you for joining us this week.

If a check is showing cleared already then it must have accidently been cleared through the last bank reconciliation or manually via the register itself. Either way, your beginning balance should have been off when you started this month's reconciliation process.

Assuming you are using 2007 or 2008 look for an account on your Chart of Accounts by the name of 'Reconciliation Discrepancies' (expense type) and see if any entries were made there or view your Discrepancy Report or Audit Trail.

Depending on what happened will dictate the best way to fix this issue. I would suggest launching the Help section inside of QuickBooks and typing in 'reconciliation discrepancy' ... it offers details on how to locate and fix various issues.

I hope this helps a bit,
Rox :-)

I would like to thank everyone who participated in our session this week, it was quite enjoyable. I realize I couldn't get to every question that was submitted, however we tried to cover all of the eCommerce and 3rd Party Integration questions and then touch on a variety of other topics.

I would highly recommend searching and posting on the regular forums at http://www.quickbooksgroup.com/forums/ ... you can subscribe to topics or forum sections based on your industry type or overall interest. The Help section within QuickBooks also offers a great deal of guidance and has really come a long way in the last few years.

Also be sure to visit the Solutions Marketplace on a regular basis to see all the great new add-on programs that the developers work so hard on (http://marketplace.intuit.com/). QuickBooks can do quite a lot, but with the help of an add-on program it can really help you run a successful and profitable business.

Thank You,
Rox :-)